Contact Us

COVID-19 matters:

Key Information:

• Vaccinations: https://www.moh.gov.sg/covid-19/vaccination

• General COVID-19 information: https://www.moh.gov.sg/covid-19

To submit your concerns:

• Through MOH's Online Feedback Form: https://moh.gov.sg/feedback

• Through phone calls: MOH Emergency Line – 1800 333 9999 (only for COVID-19 emergencies)

Health Products:

For concerns on health products such as drugs and medical devices, please write to the Health Sciences Authority (HSA) here.

Healthcare Professionals:

For concerns on professional conduct and ethics of healthcare professionals such as doctors, dentists and nurses, please contact the relevant councils and professional bodies.

• Singapore Medical Council (SMC)

• Singapore Dental Council (SDC)

• Singapore Pharmacy Council (SPC)

• Singapore Nursing Board (SNB)

• Traditional Chinese Medicine Practitioners Board (TCMPB)

• Optometrists and Opticians Board (OOB)

• Allied Health Professionals Council (AHPC)

Healthcare Premises and Services:

For concerns on healthcare services in premises such as hospitals, clinics, and nursing homes, please write to the Ministry of Health (MOH) here.

 Feedback about HealthWatch.sg:

To share feedback on what else you would like to see on HealthWatch, please let us know here!

Other Issues:

If you are aware of serious cases involving alleged criminal conduct (e.g. fraud, theft and impersonation), please lodge a report with the Singapore Police Force (SPF).

If you feel that you have been subjected to unfair and unethical trade practices and wish to seek refund or compensation from a person or institution (e.g. aggressive sale tactics and issues around pre-payment for packages) for a service or product, please lodge a complaint with the Consumers Association of Singapore (CASE).

For all other enquiries

• For general enquiries: 6325 9220

• For service related matters: 1800 225 4122* 
  

*Operating hours are from Mondays to Fridays (excluding public holidays), 8.30am - 6.00pm.